Thrive with Confidence
Industry Insight: Managing Patient Concerns
July 28, 2023
Acquios Alliance
Industry Insight: Managing Patient Concerns
Thrive with Confidence
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Thrive with Confidence
Industry Insight: Managing Patient Concerns
Jul 28, 2023
Acquios Alliance
Listen in as Rick and Scott discuss how to manage the situation when a patient has a complaint or concern! They share tips to keep the patient calm, how to avoid the situation from escalating, and a few solutions to try.
They also chat about how to handle a negative review and what can be done to resolve the situation.
Just remember, say Thank You!
Listen in as Rick and Scott discuss how to manage the situation when a patient has a complaint or concern! They share tips to keep the patient calm, how to avoid the situation from escalating, and a few solutions to try.
They also chat about how to handle a negative review and what can be done to resolve the situation.
Just remember, say Thank You!